Every firewall task,
covered or co-managed

Pick the responsibilities you want off your engineers' plates. We'll run them under your brand, to your SLA, in your ticketing system.

Apply as a partner Download service matrix (PDF)

Monitoring & health

Engineers watching availability, throughput, tunnels and config drift — not an unattended alert queue.

24/7 · <15 min P1

Availability & interface monitoring
Tunnel and VPN health
Config drift detection
Capacity and throughput trends
Log forwarding validation
Branded alert notifications

Policy & change management

Rule requests handled inside your change process, with a full audit trail your customer's auditor will accept.

Peer-reviewed · rollback-ready

Rule additions & removals
NAT and routing changes
Object and group hygiene
Scheduled change windows
Peer review before apply
Change record in your PSA

Incident response

We take the first swing at the outage, at any hour, and only escalate what genuinely belongs to your team.

Triage first, escalate second

First-response triage
Failover and HA recovery
Vendor TAC case handling
Root cause write-up
Customer-ready incident summary
Post-incident hardening

Lifecycle & compliance

Keep fleets patched, documented and defensible without your engineers building the paperwork.

Quarterly reviews

Firmware and patch planning
Versioned config backups
EOL / EOS tracking
Rule base hygiene review
Hardening against CIS baselines
Branded monthly reporting

Coverage models

Same engineers, different depth of ownership.

Which responsibilities each coverage model includes
Responsibility	Monitor	Co-managed	Fully managed
24/7 monitoring	✓	✓	✓
Config backup & restore	✓	✓	✓
Incident triage	Alert only	✓	✓
Rule & policy changes	—	Shared	✓
Firmware & patching	—	Shared	✓
VPN administration	—	—	✓
Lifecycle reviews	—	—	✓

All three models start from $29 /firewall/month

Get your rate

Your number depends on scope, coverage hours, fleet size and environment complexity — confirmed at assessment, not by a tier you have to squeeze into.

Not sure which model fits?

Send us one customer environment. We'll come back with a scope, an SLA, and a price — no obligation.

Request a scoping review

Ready to go?

Start the partner application and get pricing, the MSA, and onboarding dates in one thread.

Become a partner

Every firewall task, covered or co-managed

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